fbpx

Reviews

Please share your experience with HelpDeskSuites.com and our Support Staff

I have been more than impressed with the help and knowledge I've received.....and in such a timely manner! It has given me the "ammo" needed to argue with management when a particular practice was in question. Worth every penny to invest in. I know you'll be just as happy as I am that you have placed your faith in Lisa. (Nice to have this "ace" in your pocket!)

profile-pic
Sandy D.

Thank you for the response!! This is exactly the direction I provided. I was challenged by them (management) and that is why I reached out to confirm. Thank you so much for always assisting and providing guidance.

profile-pic
Liz C.

I can not express how helpful this has been for me. I am able to get responses extremely fast, personalized with AMAZING customer service!! You guys are a life saver!

profile-pic
Victoria

"First things first. Thank you. After going to a Fred Pryor seminar, we purchased this set of programs to help get our business in order. We tried through the years to make things right, however, without a decent outline, it was a guessing game. That guessing game came to head around the first of the year when we were turned in by a disgruntled employee and had several agencies calling and harassing us. For months we struggled with finding the correct answers and eventually we did make it through the audits, but it was not fun. We found out that no matter how nice you are to your employees, they are happy to turn against you and use every advantage against us so we decided to protect ourselves and our livelihood. In the first 10 minutes of getting this setup, we have already gotten a Company manual, rules of engagement of an outline for protection of our company and our employees. Again, thank you!"

profile-pic
Jim R.

I emailed a question about sexual harassment and a response was sent to me in less than an hour. It was the answer I was looking for. It helped me completely.

profile-pic
Ashley W

As always, you have answered my questions COMPLETELY and THOROUGHLY including links & literature to back up your answers in more detail. I just LOVE you guys.

profile-pic
Marybeth Brophy

I have really enjoyed Helpdesk. I find what I need and support is very fast to respond. Thanks!

profile-pic
Kelly S.

I don't have an HR background, only the required classes for my BS so I'm always researching for information when something comes up in regards to HR. I find that HelpDesk is more beneficial to me than SHRM and the ability to contact Lisa and her team, ask a question, and get almost immediate answers makes them number 1 for me. I trust them to point me in the right direction and clarify anything that I'm not sure about. I think there's always room for improvement and growth in anything so I could probably go through and nitpick the site but that's all it would be, nitpicking, and I have no reason to do that.

profile-pic
Anonymous via Customer Satisfaction Survey

Always get a quick response! Just love the ease of communication on the site and with the support staff. Has saved me many sleepless nights and hours of research and frustration. THANK YOU!

profile-pic
Pam.parker@oaktranscription.com

I really appreciate the help and guidance! I was all alone in this new HR world and now I have you. I don’t feel so alone anymore.

profile-pic
Lorisa R.

Your website is really great. I appreciate the time you spend compiling all of this info. Thanks. "

profile-pic
Robert L.

"The assortment of items that are covered is great. From wage garnishment help to the various topics in hot tips & FAQs to the webinars, it covers so many areas."

profile-pic
Serena N.

Here I am now. Almost 2 years into this position, and all I can say it’s the best decision I ever made. My supervisor sent me to Pryor seminar where I became aware of ‘Help Desk Suites’. It has honestly been the best, most helpful, resource I’ve come across. I can honestly say our company has really benefited from this tool. We were in major need of updating our company policies which is something the Help Desk made very easy and convenient. I feel like since then we’ve grown as a company where everything seems to be dealt with more organized as to where before, we weren’t sure if we were dealing with situations the right way. Help Desk has helped my company and myself become more confident in decisions making. Personally it has helped me grow as person because whenever I have doubts, help desk has been my go to resource to continue my learning experience in this area where I came in not knowing a single thing. I can continue my learning experience day by day by the constant blog posts they provide on their website, which I find very helpful.

profile-pic
Magaly C.

I love having the Help Desk staff to bounce ideas off of! thanks for being here =)

profile-pic
Katie

There is no greater resource for the price!!! Lisa and her team of experts have a wealth of knowledge and insight. Questions about serious issues or 'no-brainers' are answered with clarity and come with resources to confirm the findings. In the world of HR where the changes seem to happen faster than you can keep up with HelpDesk makes it possible to stay on top of your game!

profile-pic
Carl D.

I am new to HR and have lots of questions. In the past we had a director of personnel but not a HR department, so this is new to all of us. The weekly tips and the updates are informative, but the specific answers to my questions have helped more than I can say! Lisa and the team are quick to assist and I am most grateful.

profile-pic
Krista D

I love your service! Best money I ever spent!

profile-pic
Allison N.

The Help Desk Support and Lisa Smith have been so awesome! It's already paid for it's self with one question answered and believe me I 'm going to have a ton more! Thank you !

profile-pic
Tammera H

I just want you to know how thankful I am for you Lisa! I listened to an old coworker last night at dinner. She moved up into a position at her current company where she shares a little HR responsibilities with the owner. I listened to her HR nightmare situations and really a lot of it is the company putting themselves into these positions (seriously, they are a what not to do company). Then she was telling me about outsourcing her HR because no one has time to do the research and no one wants to own the responsibility. I can't tell you enough how really thankful I am for this group. Thank you for giving me a place that I can come and bounce ideas off and get new insights on things. Thank you for giving me peace of mind to know that at the end of the day I have done everything in my power to keep my company HR compliant and out of hot water. I don't think I could say that with the HR company she uses. It made me cringe.

profile-pic
Melissa

We used compliance help desk to help us make sure how we compensate our adjusters for on call hours is compliant with labor laws. The input and advise from Help Desk staff gave us the guidance we needed to make some changes to our program to make our program so there is no question we are compliant now. It is also more user friendly to both our staff and customers with the changes we implemented. We appreciate having Help Desk to reach out to when questions like this come up.

profile-pic
Roberta A.

I have only been a subscriber to the Help Desk Suites for a few weeks and already pleased with the investment and customer service you offer. The two times I have asked questions were each met with quicker responses than anticipated. Thank You!

profile-pic
Sam P.

Be Audit Secure was recommended at a Fred Pryor training I went to a few years ago and I believe it is one of the best recommendations I have ever received.

profile-pic
JoAnna J.

Thank you for the information you sent. I actually do listen to the podcast usually on my way to work… and honestly I love them. I have gain a lot of important information, now I have to figure out how to start implementing all the advice and guidance I find both in the website and the podcast. Our company as a whole has the need to improve in so many areas; that I don’t even know where to start or how to get my team to understand the importance of being Audit Secure.

profile-pic
Elizabeth G

I couldn't recommend this partnership more. Lisa & the team are always available, and always seem to have an answer that makes sense. When they don't have the answer (rare) they know exactly what direction to point me in. Again, I could not be more satisfied!!! Todd

profile-pic
Todd S

You are so fast and actually take time to read an entire email!!! One more request, big big request. Stay at your job until I leave mine. Which hopefully be for years to come. 😊

profile-pic
Sam P.

This is such a wonderful product/program etc. We have found it to be an HR persons dream for research and information.

profile-pic
Cheryl A.

I finally finished and published my first employee handbook last week! I do what to say that you were such a big help Lisa Barton Smith! You were able to answer some of my most ridiculous questions and I really appreciate it. ...Bottom line we are out of 2004 with our handbook and into 2019! My intention is to review it at least annually to keep it current.

profile-pic
Melissa B.

The service that HelpDesk Support provides is wonderful! Thank you!

profile-pic
Lenore L

Thank you Lisa for the prompt response to my question. It was very helpful.

profile-pic
Marijo P

Thank you so much. Your service is wonderful!

profile-pic
Viktoria M.

The value of Help Desk is very important to me and I look forward to making more time to access what you have to offer. Thank you!

profile-pic
Carole K.

I appreciate your help so much! Your answers are thorough and response time is phenomenal!!! THANK YOU!!

profile-pic
Becky N

"Having a multitude of answers in one spot, I haven’t come across anything I wasn’t able to find."

profile-pic
Kristi P.

I recently attended a payroll law seminar offered through Fred Pryor Seminars. Part of the promotional materials included this service. I am extremely pleased with the materials and the quick response when I submit a question via the "Ask a Question" service. I am conducting audits and am very pleased with the service.

profile-pic
Shawn S.

"Subscribing to BeAuditSecure(.com) was the best thing that I’ve ever done for my company and they’ve helped and supported me countless times in the last year. I wouldn’t hesitate to renew every year. "

profile-pic
Beverly R.

Love the fast answers and the reference with it

profile-pic
Tara M

Great help. Never a time that their response hasn’t been in a quick manner. Always available to help and get me the information needed.

profile-pic
Thomas J

HelpDesk has been a life-saver for me. I am new to this position and this website has helped me every day.

profile-pic
Clarissa S.

Thank you so much for all the great work you guys are doing.

profile-pic
Anita V.

The help I have received has been so helpful and it is always very appreciated. Thank you.

profile-pic
Katheia D.

So many laws to know and HR things to do, I'm grateful for resources like this one!

profile-pic
Katie W.

Lisa @ Help Desk sent me links to answer my questions.

profile-pic
Cindee Nelson / Ray Carlson & Associates, Inc.

Thank you for the quick response! The answer was very clear and detailed! So looking forward to using Be Audit Secure more!!

profile-pic
Becky N

I thank God every time I use HelpDesk Suite. In my job, I am stand alone HR person with very little experience so I don't have anyone to ask. Now, I use this program and they respond to me so fast with important information that I need to know and use. It has paid for itself within the first 3 days of purchase. I can't recommend it enough.

profile-pic
Lorisa R.
Log in or Register to save this content for later.