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Reviews

Please share your experience with HelpDeskSuites.com and our Support Staff

"First things first. Thank you. After going to a Fred Pryor seminar, we purchased this set of programs to help get our business in order. We tried through the years to make things right, however, without a decent outline, it was a guessing game. That guessing game came to head around the first of the year when we were turned in by a disgruntled employee and had several agencies calling and harassing us. For months we struggled with finding the correct answers and eventually we did make it through the audits, but it was not fun. We found out that no matter how nice you are to your employees, they are happy to turn against you and use every advantage against us so we decided to protect ourselves and our livelihood. In the first 10 minutes of getting this setup, we have already gotten a Company manual, rules of engagement of an outline for protection of our company and our employees. Again, thank you!"

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Jim R.

I am new to HR and have lots of questions. In the past we had a director of personnel but not a HR department, so this is new to all of us. The weekly tips and the updates are informative, but the specific answers to my questions have helped more than I can say! Lisa and the team are quick to assist and I am most grateful.

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Krista D

So many laws to know and HR things to do, I'm grateful for resources like this one!

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Katie W.

I just want you to know how thankful I am for you Lisa! I listened to an old coworker last night at dinner. She moved up into a position at her current company where she shares a little HR responsibilities with the owner. I listened to her HR nightmare situations and really a lot of it is the company putting themselves into these positions (seriously, they are a what not to do company). Then she was telling me about outsourcing her HR because no one has time to do the research and no one wants to own the responsibility. I can't tell you enough how really thankful I am for this group. Thank you for giving me a place that I can come and bounce ideas off and get new insights on things. Thank you for giving me peace of mind to know that at the end of the day I have done everything in my power to keep my company HR compliant and out of hot water. I don't think I could say that with the HR company she uses. It made me cringe.

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Melissa

The value of Help Desk is very important to me and I look forward to making more time to access what you have to offer. Thank you!

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Carole K.

You are so fast and actually take time to read an entire email!!! One more request, big big request. Stay at your job until I leave mine. Which hopefully be for years to come. 😊

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Sam P.

I love your service! Best money I ever spent!

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Allison N.

Thank you for the information you sent. I actually do listen to the podcast usually on my way to work… and honestly I love them. I have gain a lot of important information, now I have to figure out how to start implementing all the advice and guidance I find both in the website and the podcast. Our company as a whole has the need to improve in so many areas; that I don’t even know where to start or how to get my team to understand the importance of being Audit Secure.

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Elizabeth G

I have been more than impressed with the help and knowledge I've received.....and in such a timely manner! It has given me the "ammo" needed to argue with management when a particular practice was in question. Worth every penny to invest in. I know you'll be just as happy as I am that you have placed your faith in Lisa. (Nice to have this "ace" in your pocket!)

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Sandy D.

This is such a wonderful product/program etc. We have found it to be an HR persons dream for research and information.

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Cheryl A.

I have really enjoyed Helpdesk. I find what I need and support is very fast to respond. Thanks!

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Kelly S.

"Having a multitude of answers in one spot, I haven’t come across anything I wasn’t able to find."

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Kristi P.

I have only been a subscriber to the Help Desk Suites for a few weeks and already pleased with the investment and customer service you offer. The two times I have asked questions were each met with quicker responses than anticipated. Thank You!

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Sam P.

Thank you so much. Your service is wonderful!

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Viktoria M.

I emailed a question about sexual harassment and a response was sent to me in less than an hour. It was the answer I was looking for. It helped me completely.

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Ashley W

The service that HelpDesk Support provides is wonderful! Thank you!

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Lenore L

Thank you for the response!! This is exactly the direction I provided. I was challenged by them (management) and that is why I reached out to confirm. Thank you so much for always assisting and providing guidance.

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Liz C.

Your website is really great. I appreciate the time you spend compiling all of this info. Thanks. "

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Robert L.

I finally finished and published my first employee handbook last week! I do what to say that you were such a big help Lisa Barton Smith! You were able to answer some of my most ridiculous questions and I really appreciate it. ...Bottom line we are out of 2004 with our handbook and into 2019! My intention is to review it at least annually to keep it current.

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Melissa B.

HelpDesk has been a life-saver for me. I am new to this position and this website has helped me every day.

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Clarissa S.

"The assortment of items that are covered is great. From wage garnishment help to the various topics in hot tips & FAQs to the webinars, it covers so many areas."

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Serena N.

I love having the Help Desk staff to bounce ideas off of! thanks for being here =)

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Katie

I don't have an HR background, only the required classes for my BS so I'm always researching for information when something comes up in regards to HR. I find that HelpDesk is more beneficial to me than SHRM and the ability to contact Lisa and her team, ask a question, and get almost immediate answers makes them number 1 for me. I trust them to point me in the right direction and clarify anything that I'm not sure about. I think there's always room for improvement and growth in anything so I could probably go through and nitpick the site but that's all it would be, nitpicking, and I have no reason to do that.

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Anonymous via Customer Satisfaction Survey

Love the fast answers and the reference with it

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Tara M

Thank you so much for all the great work you guys are doing.

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Anita V.

"Subscribing to BeAuditSecure(.com) was the best thing that I’ve ever done for my company and they’ve helped and supported me countless times in the last year. I wouldn’t hesitate to renew every year. "

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Beverly R.
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